Privacy Policy

1.1 Information You Provide Directly

When you fill out a contact form, apply for an internship, enquire about IT training, or request a project quote, we collect: your full name, email address, phone number (if provided), company or institution name, project or service requirements, and any other information you voluntarily share in your message.

1.2 Information Collected Automatically

When you browse our website, we automatically collect certain technical data: your IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and device type. This data is collected through cookies and server logs.

1.3 Information from Third Parties

If you connect with us via LinkedIn, Facebook, or other social media platforms, we may receive basic profile information (name, email, profile URL) as permitted by those platforms and your privacy settings.

2.1 To Provide Our Services

We use your information to respond to enquiries, send project proposals, deliver software development services, process internship applications, enrol you in IT training programs, and provide career consulting.

2.2 To Communicate With You

We may send you service-related emails (project updates, invoices, support responses), and with your consent, informational newsletters about our services, training programs, and industry insights. You can unsubscribe from marketing emails at any time.

2.3 To Improve Our Website

We use analytics data to understand how visitors use our website, identify popular content, fix technical issues, and improve the overall user experience.

2.4 Legal Compliance

We may process your data where necessary to comply with applicable Indian laws and regulations, including the Information Technology Act 2000 and its amendments.

3.1 We Do Not Sell Your Data

Eclosys does not sell, rent, or trade your personal information to third parties for marketing or any other commercial purposes.

3.2 Service Providers

We share data with trusted third-party service providers who assist us in operating our website and delivering services — including email platforms, hosting providers, and analytics tools. These providers are contractually bound to protect your data and may not use it for their own purposes.

3.3 Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your data becomes subject to a different privacy policy.

4.1 What Are Cookies

Cookies are small text files stored on your device by your browser. They help us remember your preferences, analyse site traffic, and improve your experience.

4.2 Cookies We Use

We use strictly necessary cookies (required for the site to function), analytics cookies (to understand site usage via Google Analytics or similar), and functionality cookies (to remember your preferences). We do not use advertising cookies.

4.3 Managing Cookies

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some functionality of our website. For full details, see our Cookie Policy.

5.1 How Long We Keep Your Data

We retain contact and enquiry data for up to 3 years from your last interaction with us. If you become a client, we retain project-related data for up to 7 years for legal and accounting purposes. Internship and training records are retained for up to 5 years.

5.2 Deletion

You may request deletion of your personal data at any time (see Section 7). We will delete your data within 30 days of a verified request, except where retention is required by law.

6.1 Technical Measures

We implement industry-standard security measures including HTTPS encryption for all data in transit, secure server infrastructure, access controls, and regular security reviews to protect your personal information from unauthorised access, alteration, or disclosure.

6.2 Limitations

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If you suspect a security breach, please notify us immediately at info@eclosys.com.

7.1 Right to Access

You have the right to request a copy of the personal information we hold about you.

7.2 Right to Correction

You may request correction of any inaccurate or incomplete information we hold about you.

7.3 Right to Deletion

You may request that we delete your personal data, subject to any legal obligations that require us to retain it.

7.4 Right to Withdraw Consent

Where we process data based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

7.5 How to Exercise Your Rights

To exercise any of these rights, email us at info@eclosys.com with the subject line 'Privacy Request'. We will respond within 30 days.

Our website may contain links to third-party websites (e.g., LinkedIn, GitHub, client project demos). We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party site you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 18, we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by updating the 'Last Updated' date at the top of this page and, where appropriate, by sending an email notification. Your continued use of our services after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please contact us at: Eclosys, Patna, Bihar, India — info@eclosys.com. We are committed to resolving any privacy concerns promptly and fairly.